To download a PDF version of this chart, please click here.
|
SERVICE |
|
National |
New Client Setup & Payroll Conversion |
Simplified 2 Step Process; we do everything for you – quickly. |
Lengthy, manual paper- intensive process with extensive client involvement. |
Processing Schedule |
Payrolls processed same day when received by 3 pm. Direct deposits processed 2 days prior to payday. |
Must process on their schedule. Direct deposits must be processed 3 days prior to payday. |
Client Support |
No Charge. We are always here to help with any question or need. |
Included, but, customers must work through automated phone maze. |
Unscheduled Payrolls |
Processed same day requested; small fee applies. |
Cumbersome process; sizable fee applies. |
Request For Extra Reports (Repetitive Each Payroll) |
Included; no extra charge. |
Extra charges apply. |
Request For Special Reports (One-Time and/or Repetitive Each Payroll) |
Small setup charge if new report must be created; no charge with each payroll. |
Large setup charge for most reports; extra charges apply each payroll. |
Assigned, Dedicated Payroll Specialist |
Assigned payroll specialist with direct dial & direct fax access & email. |
Not available. |
Online Timekeeping System |
Available; no up-front equipment charge; low monthly fees. |
Available; must purchase equipment; high monthly fees. |
Pay Card (for direct deposit for un-banked employees) |
Available. No cost to employer. |
Not Available. |
Paperless Pay
|
Included at no extra charge. |
Not Available. |
Direct Access to CPA |
Included at no extra charge. |
Not Available. |
To download a PDF version of this chart, please click here.
Contact Us Now! 877-634-2400 or info@excel-pay.com